Sometimes it happens that you accidentally purchase something or you change your mind, in that case you can cancel your order before 10 am the next day, because thats when your order will get shipped. Please write to us immediately (before 10 am next day) at contact@thecurlco.in and we will cancel your order and issue a refund.
We apologize if your The Curl Co. products have been damaged in transit, we will continue to work on the best way to get our products to you for your hair care. Write to us at contact@curlco.in with a picture of your damaged product with the original packaging and we will send a replacement to you as soon as possible.
If your order could not be delivered due to an incorrect address or due to your unavailability the order would be returned to The Curl Co. by the delivery partners. In case you require the order to be shipped again, fresh shipping charges would be applicable to process the order.
We try our best to process your refunds as soon as possible. You can expect your refund within 2-4 business days.
Sorry, once delivered the products cannot be returned. If you have some questions about how to use the product, write to us at contact@thecurlco.in and we will get back to you immediately.